Tag Archive | Monitoring

Timor Leste – a service delivery state of mind

Timor Leste – a service delivery state of mind

By Harold Lockwood  – Last week I was in Timor Leste supporting some of the work of WaterAid Australia and its programme in Timor Leste. As this has evolved over the last several years, and with coverage levels increasing, WaterAid Timor-Leste (WATL) has recognised the pressing challenge of maintaining service levels in those communities who […]

Users perception of rural water services in Ghana: A case of satisfaction or dissatisfaction?

Users perception of rural water services in Ghana: A case of satisfaction or dissatisfaction?

By: Tyhra Kumasi, Senior Research Officer, Triple-S Ghana Dora is a 33 year old teacher living in Agbedrafo in the Akatsi South District. She depends on the only handpump in the community for her daily domestic chores; however she laments the difficulties in getting access to fetch water. According to Dora “even though fetching is on a […]

Tracking change and sharpening indicators

Tracking change and sharpening indicators

By: Marieke Adank, IRC Now almost 2 year ago, I was involved in an assessment of the state of water service provision in 3 districts in Ghana. This assessment was done in order to test draft service delivery indicators developed by the Community Water and Sanitation Agency, in collaboration with IRC, under its Triple-S Project, […]

Public finance isn’t a dirty word – it’s essential to get services to the poor

Public finance isn’t a dirty word – it’s essential to get services to the poor

By Patrick Moriarty – Three moments stood out for me in a busy week in Stockholm.  The first was when WSUP’s Guy Norman said that Public Finance wasn’t a dirty word – a point that I couldn’t agree with more or more wholeheartedly – and that is often overlooked in the rush to identify market […]

A Swedish Smorgasbord of sustainability: compacts, checks and clauses

A Swedish Smorgasbord of sustainability: compacts, checks and clauses

By Harold Lockwood – During the recent World Water Week in Stockholm, the Directorate General for International Cooperation (DGIS) of the Netherlands Foreign Ministry and IRC International Water and Sanitation Centre organised a joint side event in the Sheraton hotel in downtown Stockholm to present and discuss findings from two major reviews, one from the […]

Warning: danger zone ahead! Or not?

Warning: danger zone ahead! Or not?

In one of his previous blogs, Patrick Moriarty posed the concept of a danger zone, referring to the coverage level, at which countries that succeeded in raising first time coverage by constructing new infrastructure (capital investment) fail to maintain the infrastructure (due to lack of capital maintenance) or to operate it adequately to provide a […]

The caretaker always SMSes twice

The caretaker always SMSes twice

The costs of getting spare parts for handpumps can sometimes be higher than the costs of the spares themselves. Imagine a handpump where some of the nuts of bolts have worn out. These might cost a dollar at a spare part retail dealer; but the bus ticket to town might cost three dollars. That is […]