Tag Archive | Service levels

Users perception of rural water services in Ghana: A case of satisfaction or dissatisfaction?

Users perception of rural water services in Ghana: A case of satisfaction or dissatisfaction?

By: Tyhra Kumasi, Senior Research Officer, Triple-S Ghana Dora is a 33 year old teacher living in Agbedrafo in the Akatsi South District. She depends on the only handpump in the community for her daily domestic chores; however she laments the difficulties in getting access to fetch water. According to Dora “even though fetching is on a […]

Tracking change and sharpening indicators

Tracking change and sharpening indicators

By: Marieke Adank, IRC Now almost 2 year ago, I was involved in an assessment of the state of water service provision in 3 districts in Ghana. This assessment was done in order to test draft service delivery indicators developed by the Community Water and Sanitation Agency, in collaboration with IRC, under its Triple-S Project, […]

“A bit more for some” may not be a bad idea

“A bit more for some” may not be a bad idea

Two weeks ago, the “management and support” working group of the RWSN had its first meeting. This meeting focused specifically on management models and support arrangements for piped water supply in small towns. As rural settlements become bigger, a shift is made from point sources – like boreholes with handpumps – to piped systems. This […]

It’s fun to work with the L C C A

It’s fun to work with the L C C A

I have written before about our work on life-cycle cost analysis (LCCA) in Honduras. The idea is to look into the real costs of investment programmes and projects in Honduras, so see which intervention model is the most cost-effective. The reason for that is that within the sector, and sometimes even within an institution, various […]

Is the glass half full or half empty?

Is the glass half full or half empty?

This week the Joint Monitoring Program of the United Nations announced that the MDG for water supply has been reached, most likely already somewhere in 2010. 5 years ahead of the deadline the percentage of the World’s population without access to safe water supplies has been halved. This is no mean feat and would be […]

Who is your biggest competitor? The MDGs.

This week, I had to pleasure to present a scoping study we did with IWMI on multiple-use services (MUS) in 5 countries to the client, the Rockefeller Foundation. During the meeting, there was the opportunity for staff of the Foundation to ask critical questions about the studies. One of the most intriguing questions I got […]

The state of the nations

The state of the nations

It is the end/start of the year (depending on the moment at which you read this), so time to look at where one stands. The Joint Monitoring Programme of the United Nations has also done that for the state of the nations of the World with respect to drinking water supplies with this* publication that […]

Monitoring: critical mass or critical mess?

Chinda is a small rural municipality, of some 5000 people, spread out over 15 hamlets in Western Honduras. This week I had the opportunity to carry out a case study of the work of the NGO Water For People (WFP) in this municipality. One of the issues observed and discussed during the study was monitoring […]