Tag Archive | service level

Users perception of rural water services in Ghana: A case of satisfaction or dissatisfaction?

Users perception of rural water services in Ghana: A case of satisfaction or dissatisfaction?

By: Tyhra Kumasi, Senior Research Officer, Triple-S Ghana Dora is a 33 year old teacher living in Agbedrafo in the Akatsi South District. She depends on the only handpump in the community for her daily domestic chores; however she laments the difficulties in getting access to fetch water. According to Dora “even though fetching is on a […]

Tracking change and sharpening indicators

Tracking change and sharpening indicators

By: Marieke Adank, IRC Now almost 2 year ago, I was involved in an assessment of the state of water service provision in 3 districts in Ghana. This assessment was done in order to test draft service delivery indicators developed by the Community Water and Sanitation Agency, in collaboration with IRC, under its Triple-S Project, […]

Is the glass half full or half empty?

Is the glass half full or half empty?

This week the Joint Monitoring Program of the United Nations announced that the MDG for water supply has been reached, most likely already somewhere in 2010. 5 years ahead of the deadline the percentage of the World’s population without access to safe water supplies has been halved. This is no mean feat and would be […]